Privacy Policy
Last updated: January 2024
garnet-orchard is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and protect information when you interact with our website and services.
Information We Collect
We may collect the following types of information:
- Contact Information: Name, email address, and any other details you provide when completing enquiry forms or corresponding with us.
- Technical Information: IP address, browser type, operating system, and browsing behaviour collected through cookies and similar technologies.
- Project Information: Details about your organisation and environmental consulting requirements that you share during the course of our engagement.
How We Use Your Information
We use the information we collect for the following purposes:
- Responding to your enquiries and providing requested information about our services
- Delivering environmental consulting services under agreed contracts
- Improving our website functionality and user experience
- Analysing website traffic patterns to optimise our content
- Complying with legal obligations and protecting our legitimate business interests
Legal Basis for Processing
We process your personal data based on one or more of the following legal grounds:
- Consent: When you voluntarily submit information through our forms or accept cookies
- Contract: When processing is necessary to fulfil a service agreement with you
- Legitimate Interests: When processing supports our reasonable business activities without overriding your rights
- Legal Obligation: When we are required to process data to comply with applicable laws
Data Sharing
We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your data with:
- Service providers who assist us in operating our website and delivering services, under appropriate confidentiality agreements
- Professional advisers including lawyers, accountants, and insurers where necessary
- Regulatory authorities or law enforcement agencies when required by law
Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include secure data storage, encrypted communications, and restricted access controls.
Data Retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements. Enquiry data is typically retained for three years following the last interaction unless you request earlier deletion.
Your Rights
Under applicable data protection legislation, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your personal information in certain circumstances
- Object to processing based on legitimate interests
- Request restriction of processing in specific situations
- Receive your data in a portable format
- Withdraw consent at any time where processing is based on consent
International Transfers
Your personal data may occasionally be transferred to and processed in countries outside the United Kingdom or European Economic Area. Where such transfers occur, we ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Material changes will be communicated through our website. We encourage you to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at:
Email: [email protected]
Address: Unit 14, Fargo Village, Far Gosford Street, Coventry CV1 5ED, United Kingdom